Shipping Policy
House of Dutchess Originals
Artisanal Production & Shipping
Our luxury resort apparel is crafted to order in our Mougins atelier, ensuring each piece meets our exacting French standards.
Production Timelines
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Pantini Collection: 48 hours from order to shipment
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Complex Garments (kimonos, pants): 7-10 days production time
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Custom/Private Orders: May require waitlist placement before production begins
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B2B Orders: Timeline discussed during onboarding consultation
International Shipping Rates
We offer flat-rate international shipping to our primary markets:
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USA, Russia, Africa, UAE: €30 flat shipping fee (Orders over €300 are granted complimentary shipping)
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European Union: Rates calculated at checkout
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Other International: Contact for custom quote
Shipping Methods & Delivery
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All shipments include tracking information
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Delivery times vary by destination (typically 7-14 business days)
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Customs duties and taxes are the responsibility of the recipient
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Signature confirmation required for orders over €200
Order Processing
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Orders placed Monday-Friday are processed within 1-2 business days
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Weekend orders are processed the following Monday
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Custom orders begin production after 50% deposit confirmation
Shipping Restrictions
Currently, we are unable to ship to certain regions due to customs complexities. Contact us at 3houseofdutchess@gmail.com to confirm shipping availability to your location.